Frequently Asked Questions

Everything you need to know about shopping with Dar Ashjar

What is the typical delivery timeframe for my order?

We strive to deliver your fashion items within 3-5 business days for local orders and 7-12 business days for international shipping, depending on your location.

What is your return and exchange policy?

You can return or exchange any unworn item with original tags attached within 14 days of delivery. Please ensure the product is in its original packaging.

How can I track my shipment?

Once your order is dispatched, you will receive an email and SMS containing a tracking number and a link to our courier's portal to monitor your package in real-time.

Which payment methods do you accept?

We accept various payment methods including Visa, MasterCard, Apple Pay, and Cash on Delivery (COD) for select regions.

How do I ensure I choose the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to find the perfect fit before placing an order.

Are the colors of the products accurate on the website?

We use professional photography to represent colors as accurately as possible; however, slight variations may occur due to different screen settings and lighting.